SERIOUS ISSUES NECKLACE

All jewelry produced at Amanza Jewelry Designers is made with the highest quality metals. Our intention is that everything that is designed in our workshop can last a lifetime for our clients. That is why we only use 14K Gold or .925 Silver. We give Silver an extra finish with either 14K Gold or Rhodium baths (it is a metal alloy made up mostly of white gold).

All orders that are personalized begin to be manufactured the day after your purchase and it takes us 10 to 12 business days to make them from scratch. That is why in all personalized designs the shipping time is 10 to 12 business days.

From the purchase of any of our non-personalized products, the shipping time is 3-5 business days to Mexico and 10-12 business days to the U.S. All orders that are personalized begin to be manufactured the day after your purchase and it takes us 10 to 12 business days to make them from scratch. That is why in all personalized designs the shipping time to Mexico is 12 business days and 20 business days to the U.S. 

Avoid wearing jewelry during bathing, exercising, or swimming in the pool/sea.It is very important for silver baths to avoid contact with alcohol, cleaning products and soap. This includes creams, perfumes, lotions etc.To avoid oxidation by PH, it is important not to wear jewelry while sleeping, as well as to store it individually and not to keep it outdoors for long periods of time.Remember that the PH of people can accelerate oxidation in silver, this does not mean that your piece is no longer useful, it only requires cleaning every certain time. If necessary, you can find a specialized cleaning kit for our products at www.amanzajewelry.com to keep them looking like new and restore their shine whenever necessary.

The customer has 3 days from the arrival of the package for any change and/or returns and 7 days to mail back the item. After the grace period granted, there are no exceptions to this policy. For more info check our “Returns & Exchanges” page.